Under EXW (Ex Works) terms, the buyer/consignee is responsible for all risks and costs once the goods leave the supplier’s factory.
Below is a clear explanation of key procedures, requirements, and frequently asked questions for EXW shipments.

Key Requirements for EXW Shipments

Typical Scenarios for EXW


Frequently Asked Questions (FAQ)

1. Can we do tax-refund customs declaration under EXW?

Yes, normally you can.
Simply inform your freight forwarder in advance when booking that you require customs declaration for export tax refund / verification.
If your forwarder does not support this, ask for the reason and arrange with a forwarder who can handle tax-refund declarations.

2. Do I need to send a shipping order (booking note) to the forwarder?

Yes, under all trade terms, you must provide a formal booking note to the freight forwarder.
This protects your rights and interests and can be used as proof of cargo ownership in case of disputes.

3. Can we refuse to provide guarantees and supplementary documents?

No, you must provide them.
This includes but is not limited to:

4. If the factory has no export rights, do we still need to provide a cargo list?

Yes, you must provide a detailed loading list so the forwarder can properly prepare customs declaration documents.
Be honest and transparent, especially for sensitive products, branded goods, or regulated items. Disclose this information when booking to avoid customs issues after loading.

5. If full payment is not received, can we ask for an original B/L or hold telex release?

Yes.
The shipper may request original Bill of Lading or delay telex release until full payment is received.

6. Who pays inspection fees, container detention fees, etc., if the goods are inspected by customs?

7. Is the shipper responsible for checking the Bill of Lading?

Yes.
Confirm with the buyer in advance about the B/L content, HS code, and description.
The Bill of Lading is an important document of title, so accuracy is critical.

8. Who prepares and sends customs clearance documents?

9. Do I need to inform the forwarder if I cancel the booking?

Yes.
Any empty container fees / cancellation charges caused by failure to notify the forwarder in time will be the shipper’s responsibility.
Please promptly advise the forwarder if you change forwarders, delay the shipment, or cancel the space.
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