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Frequently Asked Questions

To provide you with an accurate quote, please include the following details:

  • Destination: The destination port or detailed delivery address (Zip Code is essential for checking inland trucking fees).

  • Cargo Details: Container type and quantity (e.g., 1x40HQ), or the packing list details (Total Pieces, Gross Weight, and Dimensions).

  • Timeline: Estimated Cargo Ready Date.

Yes, highly recommended.

We work with reputable insurance providers to secure your shipment. We can arrange flexible coverage including:

  • Port-to-Port

  • Door-to-Door

  • Direct to Amazon FBA Warehouses

 

Transit times vary by shipping method and destination. Here are the general averages (Port-to-Port):

🚢 Ocean Freight:

  • USA West Coast: 12 – 20 days (e.g., Los Angeles)

  • USA East Coast: 25 – 35 days (e.g., New York)

  • Europe (Base Ports): 30 – 45 days (e.g., Rotterdam, Hamburg, Felixstowe)

✈️ Air Freight

  • Standard Service: 3 – 7 days

⚠️ Note: For Door-to-Door (DDP) service, please add roughly 5-7 days for customs clearance and inland delivery.

 

Yes, this is our specialty. We provide seamless Door-to-Door delivery (including customs clearance and tax) from China to key markets:

  • North America: USA & Canada

  • Europe: UK, Germany, France, Italy, etc.

  • Oceania: Australia & New Zealand

For other destinations, please contact our team for a custom solution.

Yes, absolutely! We make it easy for you.

We offer full DDP (Delivered Duty Paid) services, which implies “Double Clearance.” This means we handle both the export declaration in China and the import clearance in your country.

Even if you don’t have an import license, our local team can act as the Importer of Record to ensure your goods clear customs smoothly and arrive at your door.

We believe in personal service, not just automated numbers.

Instead of making you constantly check a portal, your dedicated account manager will proactively update you via email or WhatsApp at every key milestone (Departure, Arrival, Customs Clearance, and Delivery).

Of course, we can also provide the official carrier tracking links (e.g., Maersk, UPS, FedEx) if you prefer to check it yourself.

Promotional poster for China Vast Logistics Co., Ltd offering sea shipping from China to the USA and Canada, featuring discounts ($50 off orders over $5000, $10 off orders over $1000), with a colorful container ship illustration and instruction to message the poster for discounts